The Net Promoter Score (NPS) is a widely used metric to measure customer loyalty and satisfaction. It provides valuable insights into the overall perception of a company’s brand and helps identify potential areas for improvement. To calculate the NPS, you can use a simple NPS calculator, which streamlines the process and eliminates the need for complex calculations. In this guide, we will walk you through the steps of using the NPS calculator effectively and interpreting the results to make data-driven decisions that enhance your business. Understanding the Net Promoter Score (NPS) Before delving into the NPS calculator, it’s crucial to […]